Patient Story - Indie - Mulberry House Vets

Mulberry House Vets

4.9

Based on 333 reviews

Mulberry House Vets

4.9

review us on See all reviews

Nichola

1727980778

Can’t praise this vets enough- incredibly understanding of animal behaviour and making accommodations for nervous ones. Consistently excellent service, just brilliant every single time

Carrie N.

1727123828

Nina B.

1726837578

I recently moved over to Mulberry House Vets and have been extremely impressed with the care and service.Getting my pets medical records from our previous vets was quick and efficient.They suggested I brought my young dog in for a familiarisation visit before I brought him in to be neutered . On arrival he received lots of fuss, cuddles and gravy bones from the lovely receptionists, which was great and he was very happy to oblige!The neutering process was excellent. Within an hour of my dropping him off, I received a photo of him to let me know he had settled in before his procedure. Afterwards, I received another photo to say the produced had gone well and he was now awake and having some food. As a very anxious person, this really set my mind at rest and gave me reassurance he was ok.The aftercare has been fantastic as well.Really can't fault the service and care given by the whole team.Thank you! 🤎🐾

Garry W.

1726761597

Sarah G.

1725460649

Very understanding and helpful.

Tony N S.

1725345190

We changed our vets about 3 months ago. This was the best decision we ever made. After 8 wonderful years we had to say goodbye to our little Rocky. These are not just vets, they are kind and very caring people. When Rocky was ill, they were there for him every step of the way. They called up checking up on him, making sure he was ok. And when it come to saying goodbye they were there. They are such a genuine, caring bunch of people. I cannot recommend Them enough. More importantly, Daniela and I cannot thank them enough, for all the support and genuine kindness they gave. This includes all of them. Vet, and the wonderful receptionists. Thank you all X

Fern P.

1725079450

Wish I had discovered Mulberry House vets sooner. Such a different experience of care for my anxious dog and for me as the worried owner. Excellent clinical care, good communication delivered with compassion and understanding. Can’t recommend highly enough.

Jackie H

1725021874

My cats and I have spent so much time with Mulberry in the past few months and the care Mulberry House provides is second to none.Everyone is so very high quality.Care and attention are given equally to everyone who walks through the door, human or animal.My cats first came through the Mulberry doors soon after they opened and sadly one passed away yesterday.From babies through to elderly, the animals are cared for to the highest levels.The animal’s humans are also all cared for incredibly personally.I have spoken to most people there now at some point or another.Whomever we see, nurse, vet, receptionist, they all provide exemplary care and are credits to their professions. The number of honest laughs I’ve had with various people have helped keep me sane.As someone who works with SME businesses, it has been a joy and privilege to watch Mulberry House open, grow and soon multiply. Keep doing your stuff 🌟

Richard W.

1725021306

Amazing Vets. Personal service and such a friendly practice. Highly recommended

rachel T.

1723571196

I brought my dog in for its first appointment at Mulberry House Vets last week. She is a nervous and anxious dog but Elliot the vet made her feel relaxed and safe and was incredibly patient with her, I am so pleased that she won’t be scared to go to Mulberry house in future. Thank you so much for looking after her so well!

Julia K.

1723030204

Exceptional vets - I had been with Moor Cottage for over 20 years, with two previous cats, and found it had become more about the money than the care of the animal. The service they used to deliver just wasn't there any more and I really felt I needed to move my cat to another practice. I saw a post about a new vets opening up (this was a couple of years ago now), and thought I'd make enquiries. I was given a guided tour of the building and I just found it to be wonderful. A LOT of thought has gone into how it is presented - no more black examination tables, calming background music, treats on the reception desk for the doggies etc etc. ALL the staff were really lovely and I then found out the practice was set up by some vets who used to work at Moor Cottage and had become unhappy there. Well, I knew there and then that I was moving my cat here. I have not regretted it for a single moment. She hates all vets, so there's no point in asking for her opinion, but she does generally appear less stressed when I get her home, after a visit to Mulberry House.They really do treat your pet as if it were their own. So much care and compassion. A fabulous veterinary practice with exceptional staff.

Paul W.

1723015360

I have moved around many vets in Bracknell over the past 26 years. Really pleased to have found Mulberry House, they have been wonderful with all my dogs.

clive R.

1722076626

Had to say goodbye to my lovely boy Bailey The whole team at Mulberry House were so kind and understanding Bailey liked all the staff there Thankyou all for being so friendly Best Wishes to you all

Martyn R.

1720472092

Fantastic service

Will G.

1720033590

Tracy P.

1719854589

Mulberry House Vets are the best vets we have ever used. And we wouldn't go anywhere else, the entire team is nothing short of amazing. When you have a dog that is scared of the vets a little understanding goes a long way. 💙💜

Sharon C.

1718122933

Absolutely brilliant vets all the staff are always so polite and friendly if had to give out of 10 would be 11 plus

Debbie S.

1717781555

I contacted Mulberry House after a recommendation. Our 17 year old Jack Russell was at the end of his life after many long and happy years as a big part of our family, this was not an easy decision and a very upsetting one.The one thing we all agreed on was that his last moments should be special and at home with us all there to say goodbye.The staff at Mulberry were professional, sympathetic and understanding from my first call to our final goodbyes with Max and we as a family cannot thank them enough.If you ever have to consider saying goodbye to a much loved pet we wouldn't hesitate in recommending them, a 5 star review cannot cover our debt of gratitude.Thank you all at Mulberry HouseDebbie Tony Liam Jade and family xx

PHIL D.

1717336077

Our Doug had hurt his leg, we & Doug are elderly & all that goes with that 🥴, The Reception ladies arranged for the vet to see Doug within the hour. Very professional, kind & considerate to all three of us, couldn’t ask for more, Doug is making good progress. Big thank you to Mulberry House Vets, with ⭐️⭐️⭐️⭐️⭐️ Gold Stars.

Jorge S.

1715804003

Jordan R.

1715681937

Brilliant vets so warm welcoming kind and professional my two cats love going here they so chilled

Daniel L.

1715669306

Beth H.

1714213433

I have just changed to Mulberry from Moor cottage due to having numerous negative issues there I was apprehensive about a new vets however Mulberry vets have listened to my concerns and addressed them and put things in place for my anxious dog. They have offered "Happy" visits for my dog which I did one the other day and actually my Dog was pretty good we sat in the room with the nurse aka the treat dispenser who was good with my pooch.They are good and confident dealing with big anxious dogs and not put off.There is also no judgement on her behaviour like we have felt at another vets.Friendly and welcoming staff.Looking forward to our next "Happy" visit and going forward

Hydra W.

1714042826

Tom W.

1713626144

Michael S.

1713548359

Our first visit and what a great experience. From the reception ladies and the tenderness of Gemma the Vet, everything was first class.

Jillian B.

1709835460

The staff, including receptionists, nurses, vets and management are all exceptional.They clearly all love the animals and offer consistent levels of care.The expertise shown between the staff is outstanding. I wouldn’t take my pet anywhere else.

Abbie L.

1709831440

We could not recommend Mulberry House Vets enough! Our French Bulldog, Vinnie actually gets excited when he arrives at the vets! The love and attention he gets from the entire team is just incredible. He is our baby boy and we trust Mulberry explicitly! Thank you for everything you do!

Dan

1709743346

Peter W.

1709477866

They are so good it is difficult to express my feelings. The care they take is second to none. My dogs love going there. They are spoilt from the moment they arrive in reception.

Isobel M.

1709310648

My Jack Russell needed to be spayed and Mulberry House was one of the very few places that offered a keyhole surgery. Really liked how they kept me informed through the surgery day. The personalised texts were very cute and helped to put me at ease.

Laura E.

1708854147

So happy we have found Mulberry house vets. Such an exceptional practice. Personable and happy staff. Knowledgeable and expert care. A slick and fine tuned practice. But most importantly our pooch is happy there, the gravy bones treats on the reception desk are a bonus! Well done and thank you Mulberry team

Marc C.

1708507663

just brilliant known alex one of the owners since he worked at other vets and followed him i would not go any where else with my animals all the staff are great

Sally B.

1708293194

Fantastic vets practice, we take our dog here, and staff are always show exceptional levels of care. Our dog is a foreign rescue dog and staff have always been very understanding in giving us expertise clinical care given the potential issues with foreign dogs that we were unaware of before rescuing our dog! The vets always take time to explain everything to us and are consistently caring and professional.

Crichton C.

1707742849

Duncan M.

1706790658

fs C.

1706715138

This surgery is the best of the bestThe care is fantastic ⭐️All I would suggest is some extra signage outside on the road area as I drove past it and missed it a couple of times.Thank you for a great service and love and care

Andrew B.

1706402530

Great vets!

Lee H.

1705946305

Fantastic veterinary servicesStaff are so friendly and always about what's best for our pet

Nick R.

1705096365

Great vets. Bit pricey but they all are.

James

1704613350

Absolutely lovely group of people and great vets. They clearly love animals and are extremely experienced and knowledgeable.I’ve been bringing my pets here for about 4 years and would recommend them to everyone in Wokingham and Binfield and surrounding areas.They’re really thoughtful too; some really nice touches even to the reception area.I also recommend the Mulberry Club, which is a great way of saving money on vaccinations, flea and worming treatment and spreading the cost over the year!

James M.

1704462636

Helena S.

1703791394

Absolutely the best. Confidence in the care, kindness and expertise of my vet is of paramount importance and Mulberry are just the best. Over 20 years plus, I have used the services of various vets for my many beloved pets and feel so fortunate to have the team at Mulberry looking after my dog. Every member of the team, without exception, is a delight and so kind to both owners and pets often at very stressful and emotional times.

Leanne H.

1702767879

Best Veterinary in the South East.

Claire F.

1700001962

The wonderful care and consideration shown by every member of staff I encountered during several recent visits with my unwell senior cat leads me to whole heartedly recommend Mulberry House Vets. Regular updates during his stay as a patient helped to ease the worry and all tests, results and instructions were thoroughly explained. The team went above and beyond in looking after my cat (and a very stressed cat parent!) and I cannot thank them enough.

Kayla H.

1698656046

So amazing with my 3 poodles and cat :)

Neil B.

1697650801

Professional, knowledgable and personable.Having experienced the need for treatment and medication for our dog for the first time in his 9th year this year, our previous local company were so shockingly bad (varying prices for tests/insurance premiums/claim limits, along with a total lack of test, diagnosis, medication administration and general procedures, which delayed the diagnosis and treatment of our dog by a good 3-4 months, we moved to Mulberry House Vets and have been blown away by the entire experience - and most importantly the quick analysis and treatment of our pets condition that he is well and truly in the mend.Highly recommended

Linda B.

1697644638

We have been with Mulberry House Vets for 3 years. The team are fantastic, super helpful and friendly. They have been with us through some tough times when our young dog was very ill and pulled us all through. Our young dog loves his visits for all the fuss and treats he gets.

Patient Story – Indie

INDIE

Find Us

Wokingham

Opening Hours

Binfield

Opening Hours

Emergencies

Book an
appointment

Emergencies

Patient Story – Indie

INDIE

Find Us

Wokingham

Opening Hours

Binfield

Opening Hours

Emergencies

Book an appointment

Emergencies

Book an
appointment