Patient Story - Indie - Mulberry House Vets

Mulberry House Vets

4.9

Based on 316 reviews

Mulberry House Vets

4.9

review us on See all reviews

Beth H.

1714213433

I have just changed to Mulberry from Moor cottage due to having numerous negative issues there I was apprehensive about a new vets however Mulberry vets have listened to my concerns and addressed them and put things in place for my anxious dog. They have offered "Happy" visits for my dog which I did one the other day and actually my Dog was pretty good we sat in the room with the nurse aka the treat dispenser who was good with my pooch.They are good and confident dealing with big anxious dogs and not put off.There is also no judgement on her behaviour like we have felt at another vets.Friendly and welcoming staff.Looking forward to our next "Happy" visit and going forward

Hydra W.

1714042826

Tom W.

1713626144

Michael S.

1713548359

Our first visit and what a great experience. From the reception ladies and the tenderness of Gemma the Vet, everything was first class.

Jillian B.

1709835460

The staff, including receptionists, nurses, vets and management are all exceptional.They clearly all love the animals and offer consistent levels of care.The expertise shown between the staff is outstanding. I wouldn’t take my pet anywhere else.

Abbie L.

1709831440

We could not recommend Mulberry House Vets enough! Our French Bulldog, Vinnie actually gets excited when he arrives at the vets! The love and attention he gets from the entire team is just incredible. He is our baby boy and we trust Mulberry explicitly! Thank you for everything you do!

Dan

1709743346

Peter W.

1709477866

They are so good it is difficult to express my feelings. The care they take is second to none. My dogs love going there. They are spoilt from the moment they arrive in reception.

Isobel M.

1709310648

My Jack Russell needed to be spayed and Mulberry House was one of the very few places that offered a keyhole surgery. Really liked how they kept me informed through the surgery day. The personalised texts were very cute and helped to put me at ease.

Laura E.

1708854147

So happy we have found Mulberry house vets. Such an exceptional practice. Personable and happy staff. Knowledgeable and expert care. A slick and fine tuned practice. But most importantly our pooch is happy there, the gravy bones treats on the reception desk are a bonus! Well done and thank you Mulberry team

Marc C.

1708507663

just brilliant known alex one of the owners since he worked at other vets and followed him i would not go any where else with my animals all the staff are great

Sally B.

1708293194

Fantastic vets practice, we take our dog here, and staff are always show exceptional levels of care. Our dog is a foreign rescue dog and staff have always been very understanding in giving us expertise clinical care given the potential issues with foreign dogs that we were unaware of before rescuing our dog! The vets always take time to explain everything to us and are consistently caring and professional.

Family C.

1707742849

Duncan M.

1706790658

fs C.

1706715138

This surgery is the best of the bestThe care is fantastic ⭐️All I would suggest is some extra signage outside on the road area as I drove past it and missed it a couple of times.Thank you for a great service and love and care

Andrew B.

1706402530

Great vets!

Lee H.

1705946305

Fantastic veterinary servicesStaff are so friendly and always about what's best for our pet

Nick R.

1705096365

Great vets. Bit pricey but they all are.

James

1704613350

Absolutely lovely group of people and great vets. They clearly love animals and are extremely experienced and knowledgeable.I’ve been bringing my pets here for about 4 years and would recommend them to everyone in Wokingham and Binfield and surrounding areas.They’re really thoughtful too; some really nice touches even to the reception area.I also recommend the Mulberry Club, which is a great way of saving money on vaccinations, flea and worming treatment and spreading the cost over the year!

James M.

1704462636

Helena S.

1703791394

Absolutely the best. Confidence in the care, kindness and expertise of my vet is of paramount importance and Mulberry are just the best. Over 20 years plus, I have used the services of various vets for my many beloved pets and feel so fortunate to have the team at Mulberry looking after my dog. Every member of the team, without exception, is a delight and so kind to both owners and pets often at very stressful and emotional times.

Leanne H.

1702767879

Best Veterinary in the South East.

Claire F.

1700001962

The wonderful care and consideration shown by every member of staff I encountered during several recent visits with my unwell senior cat leads me to whole heartedly recommend Mulberry House Vets. Regular updates during his stay as a patient helped to ease the worry and all tests, results and instructions were thoroughly explained. The team went above and beyond in looking after my cat (and a very stressed cat parent!) and I cannot thank them enough.

Kayla H.

1698656046

So amazing with my 3 poodles and cat :)

Neil B.

1697650801

Professional, knowledgable and personable.Having experienced the need for treatment and medication for our dog for the first time in his 9th year this year, our previous local company were so shockingly bad (varying prices for tests/insurance premiums/claim limits, along with a total lack of test, diagnosis, medication administration and general procedures, which delayed the diagnosis and treatment of our dog by a good 3-4 months, we moved to Mulberry House Vets and have been blown away by the entire experience - and most importantly the quick analysis and treatment of our pets condition that he is well and truly in the mend.Highly recommended

Linda B.

1697644638

We have been with Mulberry House Vets for 3 years. The team are fantastic, super helpful and friendly. They have been with us through some tough times when our young dog was very ill and pulled us all through. Our young dog loves his visits for all the fuss and treats he gets.

Rosanne E.

1697642261

I would like to congratulate Mulberry House Vets on opening a second building. They are a fantastic Vets and have really looked after my Lottie.She never hesitates to walk into the practise for her monthly injection and gets to the door before I do. Thanks to all for your care and concern. Rosanne Eden.

Jaceys M.

1697641238

Molly and I have been coming to Mulberry House for just over a year, having been badly disillusioned by Another Vet in the town. It is always a pleasure to visit - we are greeted by name (both of us) and with a smile, and the veterinary staff are kind, efficient, expert and gentle (Molly's word). What more can one ask.

Liz K.

1697632787

When we got a dog I never thought she would be excited about going to the vets, but thanks to the amazing staff at Mulberry House, she absolutely loves it! She knows there will always be lots of cuddles and treats and a really friendly welcome for us too. Everyone is always so helpful over the phone as well and I have avoided unnecessary trips by being able to discuss things over the phone. I would highly recommend.

1697383029

Great vets. Wonderful reception team, great medical team who explain things and don’t rush the appointments

Narrinder B.

1697221673

So glad we moved our dogs to this practice. The staff always go above and beyond and like long lost friends. Our dogs are fussed over and, despite circumstances behind visits, the practice is amazing and I always recommend it when people are looking for recommendations.

Suzanne T.

1697028274

Amazing team. What was a very difficult visit for me at the weekend was dealt with so compassionately and kindly, can’t thank them enough.

Julie D.

1695129943

Always friendly and great service. Really trust this vets

Sharon C.

1694868507

Absolutely brilliant vets all the staff are always so polite and friendly if had to give out of 10 would be 11 plus

James

1694772014

Having used a number of Berkshire vets I can confidently say that Mulberry House is the best around. Their team are so friendly and knowledgeable and unlike some vets, they go out of their way to help above and beyond. Can't speak highly enough of them.

Wayne W.

1694692294

Excellent service at the best Vets in Wokingham.From pre-booking, to the welcome, updates on the progress with our little Harry, and the aftercare and handover with the highly qualified and knowledgeable nursing and reception staff - could not be any better - thank you everyone at Mulberry Vets.

Hope R.

1694537695

Fantastic Vets practice, everyone is super friendly from the moment you walk in to the moment you leave. My dog felt so at ease when having treatment and they managed to fix her up in 1 visit. She is now fully back to normal and being her cheeky self after hurting her leg 🥰🐾 thank you!

hannah P.

1694528846

Nothing is too much trouble for them….I am so happy we finally found mulberry vets! Our cats are being looked after so well and with treatments that work with their individual needs. They have recommended non invasive treatments where other vets have tried to go straight to worst case scenario spending thousands! Everyone we have experienced at mulberry has been a pleasure to deal with and I love that they are independent and they really care. I cannot thank you all enough for your help so far! They have taken a huge weight off my shoulders knowing I can trust them with any of my fur babies…..thanks team!!

Sharon P.

1694021567

I can't thank Mulberry House Vets enough, for treating our pup Maggie with a nasty ear infection. We are currently staying with relatives because of a berevement. Our pup developed an ear infection and the vet we usually use would be a 2 hour all round journey in the car. I called numerous vets asking if they couldsee Maggie and all refused, and one of those was extremely rude. Mulberry House were so very friendly and helpful and so we felt we needed to express our gratitude in this review.

Christine M.

1694016964

I moment I walked into the practice I was Over whelmed by the staff thats every member of staff how they greeted every owner and there pets they came out to fuss the animals. I have never seen this in any veterinary practice I have been to . My dog Bo is very nervous but I had no concern what so ever handing her over . I had regular updates and even a video to let me know she had woken up after surgery. This practice staff go above and beyond for the owners and there beloved pets . 5 star's isn't enough I would give the 10 star's .

Josh M.

1693043871

Mulberry House are great. They are so caring and kind. Always take care of our frenchie Pablo and a very smooth operation yesterday, they are always very proactive in keeping you informed. Would thoroughly recommend a great practice.

Andrew I.

1692559559

Becca C.

1692114224

Such an amazing vets, so caring and kind. You can honestly tell that their priority is the care for the animals. We've been in for a couple of check ups and a booster for our goldie. They have been amazing, any questions that you have, they will happily answer and give as much information as possible. They take their time and ensure that the dog is settled. I can not recommend these vets enough, they are amazing ❤️

Jenna “.

1692023424

I can not rate Mulberry House Vets enough. I had to rush in, just as they opened at 8.30 as an emergency and the care and service was amazing. Such a lovely practice that actually cares about the animals!

Georgina C.

1691936449

Fantastic service!! If you’re looking for a vets, I highly recommend Mulberry House Vets. Everyone from the reception team to the nurses and vets have been so friendly and caring. My kitten was recently spayed and I was nervous about how she would handle the visit as she’s easily scared by strangers. But the Mulberry House team were excellent and eased my concerns with regular updates and my fur baby was absolutely fine. Honestly, can’t recommend them enough!! Thank you everyone at Mulberry House 💜

Katalin Andrásné P.

1691869354

Janine L.

1691610502

We are fairly newcomers to Mulberry Vets and can only say that they are an outstanding practice with outstanding staff. From our very first visit all the staff could not have been more freindly and helpful and the lovely vet we first saw was wonderful in every way and each vet we have seen since have all been fantastic Recently our 14 month old Havanese was neutered and the care he was given was wonderful and they listened to everything we asked of them and fulfilled our wishes to the utmost.I have had dogs all my life and I can say this wonderful independent practice is the best we have ever attended. So pleased they have stayed independent and offer a customer service that is rare to find with prices that are fair for such wonderful care. We feel so very lucky to have found them

Lucia Y.

1691497383

Thank you Mulberry House Vet for accepting our appointment request at the last minute before closing. Helen, the vet, was incredibly kind and caring and her examining my dog 🐶 has been very professional. Though the reason for my dog’s sickness was still unsure, for sure all the nurses and Helen deserved a Big Thumb Up . Thank you .

Graham F.

1690724323

Amazing people. From front desk to Vets. They’re all super friendly and helpful.

Patient Story – Indie

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