Client Reviews
Reviews from Google My Business
A top veterinary practice that saved my dog’s life. Brilliant speedy diagnosis, frank informative conversations and major surgery all within a day.
Regular updates every six hours. Committed nurses and charming reception staff. Thanks to the outstanding team at Mulberry we now have our dog back , hopefully for a few more years now.
One could not ask for a better experience. We would recommend Mulberry House to anyone who want the best for their pet. They thoroughly earned every cake that we took in. Respect!!
– Michael M via Google
I cannot rate this vet practice enough. They were amazing in their care towards Bob. From the first initial conversation registering Bob to having his procedure done, I could not have been happier with the way we were treated. All members of staff, reception, nurses, vet were just so nice. I know I will always be happy taking Bob here in the future. Thank you ALL
– Debbie C via Google
We will forever be grateful for the humanity, compassion and responsiveness of the Mulberry House team when our 6 month old puppy Bonnie (and we) needed it the most.
From the warm welcome in the garden before going to reception, another lovely welcome at the reception desk itself, the time Alex took to go through all our questions with really helpful explanations and gently giving even the hardest of answers to deliver, the care taken over taking her blood sample compassionately and letting us know the results as soon as possible, the follow up from Alex even when he was on holiday, and the lady who sat on repeat dial to the RVC to make sure we got the first referral appointment in the fastest possible time. All of this mattered so much.
The effect of the Mulberry House team’s actions cannot be underestimated for us or for Bonnie. They were the people to made it possible to SAVE our puppy, when our original veterinary practice literally turned their backs to our distress and Bonnie’s suffering.
In our view the Mulberry House team are ‘what excellence looks like’. They are they ones you want in your corner when the unthinkable happens and we have been informing friends, family and anyone who asks about our recent experiences with them and warmly recommendaing for them to register with Mulberry House!
– Donna L via Google
Molly and I have been coming to Mulberry House for just over a year, having been badly disillusioned by Another Vet in the town. It is always a pleasure to visit – we are greeted by name (both of us) and with a smile, and the veterinary staff are kind, efficient, expert and gentle (Molly’s word). What more can one ask.
– Anne C via Google
What a fantastic experience.
I do not hesitate to recommend Mulberry House Vets. Everyone I have come into contact with; receptionists, nurses, the practice manager and the vets themselves have been efficient, helpful, empathetic and knowledgeable.All the staff love animals and completely understand the loving relationship that a family has with its pet and how it could be a very worrying time. You are very well looked after as a pet owner.
Once you have experienced this level of pet care you won’t ever go anywhere else.
– Jayne M via Google
My Labrador Buddy had his first visit to Mulberry House today. He had the total VIP experience. All of the staff are so passionate and caring, the extensive experience they all have is clear straight away. It is the most luxurious Veterinary Practice I’ve ever seen! Lots of little details that show how they have the animals interests, safety and comfort as the priority. When Buddy woke up from his op I had an email (worded as though it was from Buddy himself ❤️) with a photo of him to assure me everything was OK. Their prices are also competitive too! Highly recommend.
– Kate
