Cat Friendly Clinic

What is a Cat Friendly Clinic?

We understand that there are unique difficulties in bringing a cat to a veterinary clinic:

• Cats often do not travel well and feel unsafe away from their home
• They are highly sensitive to new sights, sounds and smells
• Most cats prefer quiet and solitude and are highly susceptible to stress
• Most cats are highly stressed by nearby dogs in the clinic
• Cats need to be handled gently and with respect in the clinic

An accredited Cat Friendly Clinic has reached a higher standard of cat care in that the staff:

• Understand the needs of cats and have made visits to the vet clinic more cat friendly
• Understand how to approach and handle cats gently and with care
• Have good knowledge and equipment to manage the care of cats

Achieving Cat Friendly Clinic accreditation involves all staff including vets, nurses, receptionists and our practice manager. Each accredited clinic also has at least one ‘Cat Advocate’ – someone who ensures the cat friendly standards are adhered to, and who would be happy to talk to you. 

At Mulberry House Vets our Cat Advocates are Kate Tunley, Roberta Duncan and Hayley Fordyce. 

What does it mean for my cat and me?

A Cat Friendly Clinic gives you peace of mind and reassurance, letting you know that:

• The clinic has achieved certain minimum accreditation standards
• The clinic and clinic staff have thought about the specific needs of cats
• The staff will be happy to talk with you, show you what they do, and show you around the clinic
• The staff will explain your cat’s treatment and recovery clearly and sensitively so that you have a full understand of what is going on

What are the different levels of Cat Friendly Clinic accreditation?

Cat Friendly Clinic (CFC) accreditation is at three levels – Bronze, Sliver and Gold. These recognise that vet clinics vary widely in their size, location, structure, staffing and equipment.

Staff at every accredited clinic have promised to handle and treat cats with understanding, gentleness and respect, and to make every effort to make the visit to the clinic as stress-free for you and your cat as possible. Staff are required to maintain and update their knowledge on clinical matters and continuing professional development (CPD) is a Cat Friendly Clinic criteria.

If you have any questions or concerns about the your cat and the clinic, please ask a member of the staff who will be pleased to help. Additionally, if you have concerns about any of the Cat Friendly Clinic criteria being met at the clinic, please ask to speak with Roberta Duncan or Hayley Fordyce.